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Can I cancel my order?Updated 6 months ago

If your order has not yet been shipped, we may be able to cancel it

Contact our customer service team, quoting your order number to enquire about cancelling your order.

If your order has already been shipped or if you are unsure whether it has been shipped, you can still reach out to us as we may be able to contact the relevant courier or advise further.

You can also initiate a free return (for most items and delivery zones) from our Returns Page, if arranged within 14 days from the day of delivery.

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