Orders
We try and make the ordering process as simple as possible! Find the answer to your ordering questions here.
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How can I place an order?
We take orders online and over the phone, and we can also take orders by email if we have previously agreed this with you. For most purchases, placing an order online is the simplest method, but if you're looking to place a large order or multiple or
How can I check my order status?
You can view your order status by logging into your account on our website. Or you can track your order status via the dispatch email you will receive once we have dispatched your order. Depending upon which courier is used, you may also get an email
How can I track my order?
You can view your tracking number by logging into your account on our website, viewing your order and looking under the Delivery Details section. You can also track your order via the dispatch email you will receive once we have dispatched your order
Where can I find my order confirmation?
You will receive an order confirmation after placing an order through our website. If you can't find it, please check your 'spam' or 'offers' / 'promotions' folders. If you have checked and believe that you have not received an order confirmation, pl
Do I need an account to buy online?
No, anyone can order from us. However, if you create an account you will be able to benefit from many self-service options that make purchasing from us more convenient. For example, you can enter and edit your address book with your billing and deliv