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Your Account & Invoices

Setting up and managing your account is simple and allows you to easily access information such as past orders and your personal details.

How can I view my account?

To see your account, simply login here with the details that you have registered with. Once logged in you will see your account area with tabs to navigate through your orders. Read our complete guide for further details: Using the Account Area. If yo

Where can I find the order invoice?

After you pay, you will receive a payment receipt. VAT invoices generate once you have received the goods. This can be viewed by logging into your account on our website, selecting your order and looking under Order Details.

Can I change personal details on my customer account?

Yes, you can update your details by logging into your online account. If you have recently placed an order and wish to change your details, then you should check with us that the change of address won't affect your order. If you have any further quer

How do I delete my customer account?

Please contact our customer service team either via chat, phone call using telephone number 0800 834 782 or email on [email protected] and we can advise as required. Or you can also use our Contact Us form.

Are my account and payment details secure?

Account details entered on our website are collected via a secure browser and stored on private servers with the highest level of data protection. Payments made via our website are taken by a third party payment gateway and we cannot see or store you

What do I do if I forgot my account password?

There is a 'forgot your password?' button on our Account Login page which takes you through the process of password recovery.